What’s In This Email

• Salesforce’s AI agents may replace human jobs, says CEO

• 5 Essential team members you need for a successful business acquisition

• Find us at C Suite after work

• Circles and Squares Bakery

• Notable Spotlight: The Kettle

• Notable Plug 🔌

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Salesforce's AI Agents May Replace Human Jobs, Says CEO

Salesforce has introduced a new AI agent technology that could significantly reduce the need for human workers in customer service roles. These AI agents announced at Salesforce's Dreamforce event, have the potential to disrupt industries and replace jobs traditionally held by human employees.

Key Takeaways

• AI Agents for Customer Service: Salesforce's AI agents can answer customer queries and schedule meetings for $2 per conversation, offering a cost-effective alternative to human labor.

• Impact on Employment: The technology could replace millions of customer service jobs, with a large proportion of those affected being women, who currently make up 66% of the workforce in this sector.

• Job Replacement Strategy: Salesforce CEO Marc Benioff acknowledges that AI allows companies to avoid hiring new employees, particularly during busy times, helping businesses reduce labor costs.

• Other Companies Following Suit: Klarna has implemented a hiring freeze and reduced its workforce significantly, relying on AI to handle tasks previously performed by humans. The company plans to continue cutting down its workforce while increasing reliance on AI.

• AI's Broader Impact: A Duke University study revealed that three in five large U.S. companies plan to adopt AI for tasks such as financial reporting and marketing. Goldman Sachs predicts that by 2030, AI could affect 300 million jobs across multiple sectors.

Why this matters: As AI becomes more advanced and widespread, industries are facing a significant shift in the workforce. Salesforce's AI technology, along with similar efforts by other companies, highlights the growing trend of automating roles that were traditionally human, potentially leading to widespread job displacement and reshaping the future of employment.

Read the full article here.

5 Essential Team Members You Need for a Successful Business Acquisition

Acquiring a business requires more than just financial backing—it takes a well-rounded team to ensure a smooth transition and long-term success. From analyzing financials to managing day-to-day operations, assembling a team of specialized professionals is critical for navigating the complexities of business acquisitions.

Key Takeaways

• Business Development Strategist: Identifies growth opportunities, mitigates risks, and creates strategic plans for the acquisition's success. They collaborate with financial analysts and sales leaders to align business goals.

• Financial Analyst: Provides insights through financial modeling and due diligence to ensure the acquisition makes financial sense. They help gauge the impact of sales strategies and monitor performance metrics.

• Sales Leader: Develops revenue-driving strategies and manages the integration of sales processes post-acquisition. Sales leaders work closely with business strategists and financial analysts to ensure sales align with the broader business goals.

• Industry Specialist: Brings in-depth sector knowledge, ensuring regulatory compliance and understanding of market trends. They collaborate with operations managers to align processes with industry standards.

• Operations Manager: Focuses on process optimization, supply chain management, and ensuring smooth daily operations. They play a pivotal role in implementing strategic plans and aligning operational capabilities with sales targets.

Why this matters: For those considering a business acquisition, understanding the importance of building a specialized team can be the difference between success and failure. These roles ensure that all aspects of the acquisition—from financial health to operational efficiency—are carefully managed, positioning the business for sustained growth.

Read the full article here.

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The Kettle

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🔌  NOTABLE PLUG

🎙️ Get Into It: It Could Happen Here podcast. It Could Happen Here started as an exploration of the possibility of a new civil war. Now a daily show, it's evolved into a chronicle of collapse as it happens, and an exploration of how we might build a better future. Every day Robert Evans, Garrison Davis, Mia Wong, James Stout, and Shereen Lani Younes take you on a jaunty walk through the burning ruins of the old world and towards a better one that lies just on the horizon. Listen on Apple or Spotify.

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🎓 Hope This Helps: JobTailor.ai. Accelerate your high-tech job search with an AI that instantly matches your resume to tailored opportunities.

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🧠 Today We Learned: Rain can make some allergies worse. This can include allergies to certain pollens, mold, dust, and grass. When rain falls on these allergens, it can break them up into smaller bits. This leads to easier spreading and can result in worse allergies.

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Notable Life is Canada for young professionals, entrepreneurs, and culture generators operated by The Notable Group. Notable Daily inspires ideas and sharpens the minds of over 40,000 top-tier professionals in competitive industries.

Disclosure: While we utilize artificial intelligence (AI) to assist with certain aspects of content development, all information provided in our content is thoroughly vetted and edited by our team of humans. We strive to ensure the accuracy and reliability of all information. However, we recommend that readers conduct research or seek professional advice to make informed decisions. This email may contain sponsored content.

Written and curated by Ashley Nedaei